Privacy Policy

This Privacy Policy describes how EQUA AI INC. ("EQUA AI," "we," "us," or "our") collects, uses, and handles information when you visit wedding.equa.chat (the "Site").

1. Information We Collect

1.1 Information You Provide

If you submit the planner inquiry form on the Site, we collect the information you enter: your full name, company name, WhatsApp number, annual number of weddings, and your description of guest-management challenges. Providing this information is voluntary.

1.2 Automatically Collected Information

When you visit the Site, standard web technologies may collect technical data such as your IP address, browser type, device type, referring URL, pages visited, and the date and time of your visit. We use Google Analytics 4 to understand how visitors interact with the Site, such as pages viewed, approximate location, device information, and engagement activity. We also use a vendor-neutral internal event system for product measurement and site improvement.

2. How We Use Information

We use the information we collect to:

• Respond to planner inquiries submitted through the Site
• Understand how visitors interact with the Site for internal improvement
• Maintain the security and functionality of the Site

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Services

The Site may contain links to third-party services, including WhatsApp (operated by Meta Platforms, Inc.). When you click a WhatsApp link, you leave the Site and are subject to WhatsApp's own terms and privacy policy. We do not control third-party services and are not responsible for their practices.

We also use Google Analytics 4, a web analytics service provided by Google, to measure traffic and understand site usage patterns. Google may process technical information about your use of the Site in accordance with Google's privacy terms.

The planner inquiry form may use a third-party form submission service to deliver your inquiry to us. This service processes your form data solely to transmit it to our team.

4. Data Security

We take reasonable measures to protect the information collected through the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure.

5. Data Retention

Information submitted through the planner inquiry form is retained only as long as necessary to respond to your inquiry and for our legitimate business purposes. You may request deletion of your submitted information by contacting us.

6. Cookies and Local Storage

The Site may use cookies or similar technologies from Google Analytics 4 to help us measure traffic and understand site usage. If our cookie or storage practices materially change, we will update this policy accordingly.

7. Children's Privacy

The Site is not directed at children under the age of 13; we do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].